The warranty period of the product is 1 year
Within 1 year starting from the signature date of the equipment acceptance report, the supplier shall provide free maintenance for damages occurring under normal use;
During the warranty period
For product failures occurring at the buyer's site, the supplier will respond within 2 hours and provide a solution within 48 hours;
After the warranty expires
The supplier will still provide the buyer with preferential technical support and spare parts supply. After the warranty expires, the supplier will provide spare parts and components at preferential prices
to the buyer;
During use
If problems occur, we will solve the problem first, then clarify responsibilities, and always take ensuring normal operation of the equipment as the principle, so as to achieve rapid troubleshooting;
